An example of external noise in the speech setting would be

a. a listener worrying about an exam.
b. a speaker thinking about an appointment after the speech.
c. a blinking fluorescent light in the ceiling.
d. a word which a listener misunderstood.

Answer: c,

Communication & Mass Media

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Apologies seek to persuade someone that

a. there is a good excuse for the inappropriate behavior. b. whatever the inappropriate behavior, it is not a true representation of our character. c. there are significant reasons for or causes of the offending behavior. d. appropriate future behavior is unlikely. e. None of the above

Communication & Mass Media

Which type of communication involves openness to other points of view?

A) ?description B) ?provisionalism C) ?spontaneity D) ?problem orientation E) ?equality

Communication & Mass Media