Individuals who own and run their own businesses are considered employees

What is the goal of ergonomics?

A. Reducing the complexity of the job. B. Reducing the physical strain on employees. C. Reducing the memorization required by the job. D. Increasing meaningfulness of the job.

Charlie Putnam received an e-mail promoting a new financial services institution that offers surprisingly low mortgage rates. The e-mail simply asked customers to provide their address, date of birth, social security number, and current mortgage information in order to receive a free loan quote. Suspicious of the offer, Charlie researched the company and discovered that the e-mail was a fraud. This is an example of ________.

A) online eavesdropping B) phishing C) malware D) heat marketing E) viral marketing