When you critically examine the verifiability, quantity, and quality of the support for a speaker’s argument, you are evaluating which of the following?

An effective means to persuade an audience is with ________ appeals

A) illogical B) unemotional C) demonstrative D) credibility

The best way to treat extended periods of secondary tension in a small group is to

A. engage in a fantasy chain to reduce the tension. B. use formal rules to control the tension-producing conflict. C. vote to settle the tension-producing issue. D. openly discuss what is producing the tension, the feelings, and what to do. E. stick to the agenda of topics and issues rather than talking about how members feel.