If invoices are processed in groups of fifty, which fields from the document shown below would not be used to create a hash control total?

Two shortcomings of customer satisfaction measurement programs – they do not survey noncustomers and they don't provide a market assessment for supplier firms – can be remedied by a customer _______

a. loyalty survey b. delight test c. point of difference analysis d. customer value analysis

OSHA was signed into law by Bill Clinton

Indicate whether the statement is true or false