AUM draws heavily from ______.
A. uncertainty reduction theory
B. expectancy violations theory
C. communication accommodation theory
D. politeness theory
A. uncertainty reduction theory
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Serving as an organizational spokesperson can be challenging mostly because
A) Your personal opinions are unlikely to be the same as management's official response. B) You may personally disagree with what you are asked to say on behalf of the organization. C) You are representing yourself and your brand at the same time. D) Some deception is OK, but it could cause problems later for the company. E) You must always tell everything you know.
The concept of having shared understanding in public speaking is most closely related to which dimension of source credibility?
A. competence B. common ground C. trustworthiness D. dynamism