During her psychology class, Sarah had trouble understanding the lecturer in the front of the room, as there was a loud noise from the construction site outside. As a result of this, she became agitated
What was Sarah's problem, and what could she have done to overcome it?
a) Environmental distraction; she could have requested the lecturer conduct the class at a quieter place
b) Speaker's communication style; she could have familiarized herself with the lecturer's speech pattern.
c) Emotional distractions; she could have stayed calm.
d) Message content; she could have motivated herself to listen more closely.
A
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Indicate whether the statement is true or false
All of the following are included in the five principles of interpersonal conflict EXCEPT:
A) ?Conflict is both natural and inevitable in interpersonal relationships. B) ?Conflict can be directly communicated or covertly expressed through indirect communication. C) ?Conflict styles and meanings are shaped by social location--membership in cultures and social communities. D) ?Conflict influences its resolution and its impact on interpersonal climates. E) ?Conflict is typically destructive for individuals and relationships.