All of the following are included in the five principles of interpersonal conflict EXCEPT:
A) ?Conflict is both natural and inevitable in interpersonal relationships.
B) ?Conflict can be directly communicated or covertly expressed through indirect communication.
C) ?Conflict styles and meanings are shaped by social location--membership in cultures and social communities.
D) ?Conflict influences its resolution and its impact on interpersonal climates.
E) ?Conflict is typically destructive for individuals and relationships.
E
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Diba and her mother have had several discussions about her curfew. They cannot come to an agreement. When Diba is at home during college breaks, she and her mother don’t talk about it anymore because they feel it is a waste of time. This is an example of ______.
A. communication inefficacy B. futility of discussion C. partner unresponsiveness D. identity management
When delivering bad news in the workplace, it is best to:
a. come right out with it. b. not mince words as to fully convey the gravity of the situation. c. put a positive spin on it. d. reiterate the bad news at the end of the conversation to drive home the point.