Celebrities may endorse products they don't actually use

Kelly really prided himself on his knowledge of British royal history. He had three main points in his informative speech, his first being the ancient lineage of Queen Elizabeth

By the time he got through his first point, his audience looked bored from all these facts. What was Kelly's error in this situation? A) not pacing the flow of his information B) not reinforcing his key ideas nonverbally C) not reinforcing his key ideas verbally D) not building redundancy into the speech

Group _____ are rules or standards of behavior identifying which behaviors are considered appropriate or inappropriate

A) norms
B) roles
C) values
D) beliefs