Which of the following has the greatest impact on the effectiveness of persuasive messages in the workplace?
A) Social culture
B) Organizational culture
C) Social media
D) Customer and client relationships
E) Emotional culture
Answer: B
Explanation: B) Just as social culture affects the success of a persuasive message, so too does the culture within an organization. For instance, some organizations handle disagreement and conflict in an indirect, behind-the-scenes way, whereas others accept and even encourage open discussion and sharing of differing viewpoints.
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