Oral communication generally requires more tact than written messages
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: Written messages and most forms of digital communication generally require more tact than oral communication. When you're speaking to someone live, you can soften your words by your tone of voice and facial expressions. Plus, you can adjust your approach according to the feedback you get. However, if you inadvertently offend someone in writing or in a podcast, for example, you usually don't get the immediate feedback you would need in order to resolve the situation. In fact, you may never know that you offended your audience.
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Which of the following best describes the term capital rationing?
A) a method of determining the period within which the cash invested is recouped B) a process of ranking and choosing among alternative capital investments based on the availability of funds C) a method which shows the effect of an investment on a company's accrual-based income D) a process of controlling operating costs when adequate funds are not available
A cost-focus strategy focuses on a narrow target segment
Indicate whether the statement is true or false