____________ broadens the concept of creativity by converting a creative idea into something that is put into practice

Maria called her friend Tom to tell him about her "obnoxious boss." Tom decided that she did not seem to want advice, so he listened and tried to understand her frustration. Tom is most likely engaging in

a. empathic listening. b. evaluative listening. c. appreciative listening. d. disconfirming listening. e . comprehensive listening.

Desktop publishing is best characterized as ____________

a. ?the ability to print high volumes and high speeds on smaller printers b. the creation of publication-quality documents using the increased power and speed of desktop computers, laser printers, and scanners c. ?the process of editing magazine-type layouts on a computer d. the ability to create online magazines using relatively cheap materials