Maria called her friend Tom to tell him about her "obnoxious boss." Tom decided that she did not seem to want advice, so he listened and tried to understand her frustration. Tom is most likely engaging in

__________ involves asking others for clarification or validation of your perceptions

a. Fact checking b. Feedback c. Perception checking d. Gossiping e. Perceptual influencing

The development of multiple niche formats is the result of

a. the increase in the number of stations. b. changing audience tastes. c. marketing by the major record labels. d. government regulation.