Which of the following represent models as visual support?
A) electrical schematics, exploded views, installation instructions B) musical instruments, mechanisms or tools, living creatures C) scaled replicas, life-like reproductions, miniature mockups D) all of the above
C
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When you're planning a negative message, ________ in order to minimize the damage to business relationships and encourage acceptance of your message
A) analyze the situation carefully B) be direct at all times C) emphasize your needs and concerns D) quote the policies and regulations of your company E) avoid stating the bad news in the message
Person-role conflict occurs when an individual
A) enters into conflict with a coworker. B) is asked to perform a task that clashes with his or her values. C) is asked to perform a task outside his or her specialty area. D) is expected to perform two different activities at the same time.