According to research, public speaking is the most commonly used skill in the workplace

The case mentions that Nestlé rejected one public relations agency's proposals because they were too militant. One of those proposals was for Nestlé to try to infiltrate opposition groups. What do you think of this tactic?

What will be an ideal response?

Scientific experiments support the idea that touching a person on the arm increases the chances of getting help from that person. An affiliation explanation for this says that we will help that person because touch can ______.

a. create a momentary bond b. serve as a status reminder c. make us uncomfortable d. indicate friendliness