Even though no formal title was given to her, Arlene evolved

as the leader of her group because of her friendly personality
and organizational skills. Arlene is a(n) __________ leader.

Fill in the blanks with correct word

emergent

Communication & Mass Media

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Myra spoke with Keely about her feelings on a new project. When Myra finished speaking, Keely said: "So what I hear you saying is that you feel unqualified to work on this project and that you would rather work on Project B

Is this right?" Keely is practicing which of the following? A. Paraphrasing B. Active listening C. Role playing D. A and B

Communication & Mass Media

________ questions are the best way to help you assign meaning to and remember the person's message

a) Open-ended b) Close-ended c) Multiple choice d) Short answer

Communication & Mass Media