________ questions are the best way to help you assign meaning to and remember the person's message

You can significantly improve your conversing abilities if you work at it

Indicate whether the statement is true or false

We can improve our listening skills by

a. learning to empathize and show empathy. b. using stereotypes as a basis for listening expectations. c. interrupting to ask questions and for clarification when needed. d. finishing the speaker's thoughts to show we think alike.