Which of the following involves the use of a secondary source?
A) Talking to the entry-level employees about why the duties are not being properly executed
B) Surveying other companies who outsource the kinds of duties you are looking to outsource
C) Reading a journal article about the perceived versus actual cost effectiveness of outsourcing
D) Discussing the situation with your boss
E) Speaking to outsourcing service providers about some options
Answer: C
Explanation: C) Secondary sources are the results of other people's research, found in articles, books, or research reports, usually written by the researchers themselves. Primary sources provide raw data, and tertiary sources synthesize material from secondary sources, framing them for general users. They include encyclopedias, textbooks, and the results of most standard web searches.