What motivational appeal is best exemplified by stating to an audience that they can succeed through hard work?

Which is NOT something that Mark McClennan poses for consideration to determine if consumer PR is right for you?

A) if you don't love what you're doing, don't do it B) change is constant C) do everything online instead of getting out it in the public D) everything matters E) every opportunity is a networking opportunity

________ is the process of developing an emotional reaction that is similar to the reaction being

experienced by another person. Fill in the blanks with correct word