The Japanese concept of Wa can be translated as:

Patricia's coworkers commented that she sounded monotone when she practiced for her presentation

To keep from being monotone during the real presentation Patricia should work on varying her dialect. Indicate whether this statement is true or false.

Your roommates Dennis and Abdullah got into a heated argument over a stand-up comedian the other day. Abdullah thought that one of the comedian’s jokes stepped over the line, while Dennis thinks the point of comedy is to push the envelope. They ended the fight with hard feelings. Use your knowledge of the skill set for improving verbal communication to provide Dennis and Abdullah with the tools to reconcile.

What will be an ideal response?