According to ______ theory, listeners have certain expectations about how speakers should communicate. If these expectations are violated, listeners will feel less favorable toward the communicator of the message

Deductive reasoning moves from a general premise to a specific conclusion

Indicate whether the statement is true or false

How did Marshall Scott Poole and colleagues use structuration theory heuristically in their study of group decision making?

a. They used the general theory of structuration to make sense of the ways rules, resources, and structures are produced and reproduced in small group interaction. b. They sought to gain support for structuration theory by deriving specific hypotheses geared at group communication processes. c. They inductively derived statements from general structuration theory to help explain group communication structures and practices. d. They deduced specific propositions from the extant literature on group decision making to construct a structuration theory of small group communication.