The theme of change is everpresent.. What are the essential facts about change and what are their implications on your career?
What will be an ideal response?
Ans: The essential facts about change are these: First, change is happening more rapidly and dramatically than at any
other time in history. Second, if you don't anticipate change and adapt to it, you or your firm will not thrive in a
competitive business world. The implications for your career will vary by student.
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Which of the following statements does NOT pertain to customers who are highly satisfied?
a. they tell more people about their experiences than dissatisfied customers b. they become valuable customers c. they are likely to purchase again and spend more in the future d. they pay more attention to competitors' ads than dissatisfied customers
An accurate Closing Statement must be provided to both the seller and buyer within 24 hours of closing.
a. true b. false