Anecdotal comparisons suggest that the assertion that nations that invest more in education will have higher growth rates is true.

___________ is about creating a new product while _______________ is the transformation of an idea into something useful.

Fill in the blank(s) with the appropriate word(s).

Employee role conflict, inadequate support of employees by management, and poor employee-job fit are factors that can significantly influence the firm's

A. delivery gap. B. knowledge gap. C. communications gap. D. standards gap. E. service gap.