The service sector has lower productivity improvements than the manufacturing sector because:
A) the service sector uses less skilled labor than manufacturing.
B) the quality of output is lower in services than manufacturing.
C) services usually are labor-intensive.
D) service sector productivity is hard to measure.
E) the service sector is often easy to mechanize and automate.
C
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During the interview, hiring manager Manuel openly discussed both the negative and positive aspects of the job with the applicant. This is an example of a(n) _____.
Fill in the blank(s) with the appropriate word(s).
A salesperson's role is:
A. Unaffected by external pressures such as family or customers B. Defined by the job description C. Defined as the activities and behaviors performed by any individual occupying the sales position D. Determined by the perceived expectations of media E. Typically not a cause of job dissatisfaction