A document that explains why a business goal is beneficial and details how resources and funds will be allocated to meet the goal is known as a business

Which of these benchmarking metrics is NOT suitable for a support process?

A) average employee turnover rate B) total cost of payroll processes per $1,000 revenue C) the impression that applicants have as they submit applications D) number of accepted jobs as a percent of job offers

Which of the following statements about the sale of property and liability insurance through the direct response system is (are) true?

I. Selling expenses are higher because market segmentation tends to be less precise than with other marketing methods. II. It is the most appropriate system for selling complex products. A) I only B) II only C) both I and II D) neither I nor II