Which of these benchmarking metrics is NOT suitable for a support process?

A) average employee turnover rate
B) total cost of payroll processes per $1,000 revenue
C) the impression that applicants have as they submit applications
D) number of accepted jobs as a percent of job offers

C

Business

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An earnest money check is held by the buyer's broker until closing.

a. true b. false

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Comment on the tension between cost management and customer satisfaction management in a call center situation

What will be an ideal response?

Business