After purchasing a car from a dealership, Martin is told by the dealership that the interest rate will be higher than what he has agreed to when he bought the car. The dealership has probably violated ______________ laws.

Which of the following is the purpose of a company's value proposition?

A) to exceed customers' expectations B) to force competitors into a price war C) to identify consumers for whom the company creates products D) to explain why a consumer should buy the company's products

The four stages of the management process are plan, perform, evaluate, and communicate

Indicate whether the statement is true or false