What is a continuous process and what is an intermittent process?
What will be an ideal response?
Answer: A continuous process is a production process in which goods or services are turned out in a long production run on an ongoing basis over time. An intermittent process is a production process in which finished goods or services are turned out in a series of short production runs and the machines are changed frequently to make different products.
Explanation: Nuclear power generation is an example of a continuous process, as nuclear power plants shut down only rarely. By contrast, loads of concrete are made on an on-demand basis, and between orders the equipment and concrete trucks have to be cleaned.
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Which of the following is NOT one of the dimensions of the service environment?
a. Exterior facilities b. General interior c. Store layout d. Interior displays e. Location
A bank reconciliation means that the end-of-month balance as show on the bank statement is the same as the end-of-month balance in the check record
Indicate whether the statement is true or false.