Which of the following is NOT one of the dimensions of the service environment?
a. Exterior facilities
b. General interior
c. Store layout
d. Interior displays
e. Location
e
Business
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Which of the following is not an example of a PUP?
A) adware B) browser parasite C) drive-by download D) spyware
Business
The number of traffic accidents that occur on a particular stretch of road during a month follows
a Poisson distribution with a mean of 8.8 . Find the probability that fewer than three accidents will occur next month on this stretch of road. A) 0.992686 B) 0.975566 C) 0.007314 D) 0.024434
Business