Producing speech involves five distinct phases. Which phase is involved when the sound produced by our vibrating vocal cords is amplified and modified as it passes through the cavities of our throat, mouth, and nose?

a. intonation
b. exhalation
c. phonation
d. resonation

d. resonation

Communication & Mass Media

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Which is NOT true of Bobbette Kyle's word-of-mouth marketing principles?

A) must be online interaction B) must create news releases C) must leverage your expertise D) breaks the golden rule: KISS (keep it simple, stupid) E) can be done cheaply

Communication & Mass Media

Researcher Ned Herrmann divided the brain into four specialized quadrants: the rational self, the safekeeping self, the experimental self and the __________.

A. sequential self B. intuitive self C. feeling self D. analytical self

Communication & Mass Media