Which of the following statements about an informative

introduction is TRUE?

a. It should be less than 5 percent of total speech
time.
b. It should end with a "WOW" statement.
c. It should "pitch" your speech to your audience.
d. It should include an audience response statement.

c

Communication & Mass Media

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Public relations professionals use research for which of the following reasons?

A) achieving credibility with management B) defining audiences and segmenting publics C) formulating strategy D) testing messages E) all of the above

Communication & Mass Media

Which of the following is NOT an example of qualitative research?

A) mail surveys B) focus groups C) in-depth interviews D) observation E) role-playing studies

Communication & Mass Media