Public relations professionals use research for which of the following reasons?

A) achieving credibility with management
B) defining audiences and segmenting publics
C) formulating strategy
D) testing messages
E) all of the above

Answer: E

Communication & Mass Media

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What is a disparaging trademark? Can you give an example?

What will be an ideal response?

Communication & Mass Media

When a speaker aims to reverse audience beliefs, which strategy should he or she use?

A. weakening commitment B. strengthening commitment C. conversion D. manipulation

Communication & Mass Media