Stepanek Sales and Service provides free coffee to employees. Stepanek arranged with Ingebrigtson's Joe to deliver as many coffee packages, sugar, creamer, and filters as needed each week. Ingebrigtson's sends a monthly invoice for Stepanek to pay. This arrangement is best described as a

Arnaut finds his top salespeople hold reasonably consistent views concerning which activities are most important but his low-performing salespeople do not have similar views. Arnaut could consider

A. Less restrictive supervision B. Eliminating time allocation schedules C. Using the high performing salespeople as a model for the others D. Hiring only experienced salespeople E. Recruiting inexperienced salespeople that can be trained from the beginning to have accurate expectancy perceptions

A real estate agent shows a listing to two different buyers. One buyer decided in the early morning to make an offer on the property for less than the listed price. The agent writes up an offer and plans to meet with the seller later in the day. The other buyer the contacts the agent and says she would like to make a full price offer. What should the agent do?

A. Meet with the seller a but present the first offer, and then present the second offer only if the first offer is rejected B. Present both offers to the seller at the same time C. Tell the second buyer that her offer is invalid because there is already an offer on the property D. Tell the second buyer that he can only present the first offer to the seller, then he'll present her offer if the first one is rejected