The alternative production strategies of level, chase, or mixed that are available in top-down planning cannot be used in bottom-up planning

Carla, a budding restaurateur, meets a veteran chef and restaurateur, Giovanni. Carla wishes to analyze the purchasing pattern of her customer base

Which of the following is most likely to be a piece of sound advice that Giovanni would offer to Carla?A) Carla should use her restaurant's distributed systems to know more about her customers' purchasing patterns. B) Carla should avoid using the restaurant's integrated system to analyze her customers' purchasing patterns. C) Carla should support strategic and less structured managerial decisions to ensure that standardization occurs. D) Carla should support less specific and fluid managerial decisions to ensure that standardization occurs.

CRM focuses on ________

A) maximizing the number of transactions per unit of time B) maximizing customer loyalty C) minimizing product defects D) having the lowest prices in the market