CRM focuses on ________
A) maximizing the number of transactions per unit of time
B) maximizing customer loyalty
C) minimizing product defects
D) having the lowest prices in the market
Answer: B
Business
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Terry likes to see a direct connection between her performance and the compensation she receives each year. Terry prefers a
a. merit-based pay program. b. seniority-based pay program. c. inflation-based pay program. d. variable pay program. e. profit sharing pay program.
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The top global merchandise exporter is:
A) China. B) Germany. C) the United States. D) Japan. E) Korea.
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