If a business enhances the quality of a product, makes it more convenient to use, improves its durability, or makes it more up-to-date, any one of those initiatives fall under the category of ________
A) increasing the market penetration of an existing product or service
B) extending product lines
C) geographic expansion
D) licensing
E) improving an existing product or service
E
Business
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Customer lifetime value is affected by revenue and by the costs of customer acquisition, retention, and cross-selling
Indicate whether the statement is true or false
Business
A decrease in the response time customers desire increases the number of facilities required in the network
Indicate whether the statement is true or false.
Business