Quality of an organization's work force is often directly related to the quality of its employee selection process

Identify the approach to performance measurement that meets the following criteria: usually low fit with strategy, usually low validity, usually low reliability, high acceptability, and very low specificity.

A. Comparative B. Attribute C. Behavioral D. Results E. Quality

The higher the rate of customer retention, the longer the average customer life expectancy and the greater the customer lifetime value

Indicate whether the statement is true or false