A Markov process could be used as a model of how a disease progresses from one set of symptoms to another

The first step in the social marketing planning process is ________

A) determining the focus of the program B) selecting the target audience C) setting objectives and goals D) designing the market offering E) finding a source of funding

Outsourcing is simply an extension of the long-standing practice of:

A) subcontracting. B) importing. C) exporting. D) postponement. E) e-procurement.