The flow of information from the OE/S process to marketing managers is an example of ______________________________ information flows

Effective report writers use ________ to introduce sections that include important or complex topics and ________ to help readers absorb the information they just read

A) foresight; reflection B) inclusive ideas; deductive reasoning C) hedging sections; forecasting sections D) informational taglines; summary statements E) preview sections; review sections

A successful sales presentation is:

A) the result of careful script-writing B) conducted the same way each time C) a model of good two-way communication D) more about the salesperson than the customer E) one that ends in a close