Although much of the equipment used by dentists is thrown away after one use, many of the instruments used to clean teeth, fill cavities, and deal with impactions and other dental problems are made of steel and must be sterilized
A dentist is considering replacing his conventional steam sterilizer with a chemical sterilizer that cleans without rusting or corroding instruments. Because the dentist is already familiar with sterilizers, he is looking to find the best price possible on a chemical sterilizer. He is engaged in a ________.
A) straight rebuy
B) customer-reference purchase
C) modified rebuy
D) reciprocal purchase
E) reverse marketing purchase
C
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To bond with a customer is to
A) form an emotional relationship. B) establish a tight legal agreement. C) enter into frequent negotiations about price. D) accept liability for service problems.
According to the textbook authors,
A) the Fed appears to be remarkably free of the political pressures that influence other government agencies. B) since the president can protect the Fed from Congress, the Fed may be responsive to the president's policy preferences. C) the Fed appears to be more responsive to the political pressures that influence other government agencies. D) both A and B of the above. E) both B and C of the above.