__________ occurs when group members reluctantly give in to group pressures or to an external authority in order to appear as though everyone agrees

A report in the local daily stated, "The municipality association sanctioned funds for buying new printers and scanners for the accounts division at its weekly Saturday afternoon get-together."Upon reading this, the readers would be prone to question, "Whose get-togetherâ€"the municipality association's or the accounts division's?" This excerpt illustrates a situation in which the reporter is

a) not being specific. b) using jargon. c) taking on the complex topic. d) using unnecessary words.

When Kelsey says, "How many of you have ever donated money to causes that support the homeless?" she extends the palms of her hands toward the audience to invite a response. Kelsey's nonverbal communication serves what function?

a. emphasizing b. repeating c. regulating d. substituting