Which technique for adapting facial expressions is used in the following example? You plaster a smile on your face when you hear that a colleague has been promoted to vice president, a job that you believed you would get

Your humor should be adapted to your topic, audience, the occasion, and your comedic mentor's style

Indicate whether the statement is true or false

Chelsea wants to be perceived as an effective manager by her staff. What advice on her use of language could you give her to achieve her goal?

a. use language that expresses emotion b. use fewer hedges and intensifiers c. use tag questions d. use less powerful language