Chelsea wants to be perceived as an effective manager by her staff. What advice on her use of language could you give her to achieve her goal?

a. use language that expresses emotion
b. use fewer hedges and intensifiers
c. use tag questions
d. use less powerful language

B

Communication & Mass Media

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Nestlé's response to negative comments from PETA supporters on its Facebook page was _____

A) to post sarcastic responses B) threaten to delete certain posts C) severe ties with a controversial vendor D) All of the above. E) None of the above.

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Target audiences usually remain fairly stagnant over time

Indicate whether the statement is true or false

Communication & Mass Media