Carlos is planning for an upcoming meeting he will lead at work. To make sure that the purpose of the meeting is fulfilled, he writes the following list down on a piece of paper: "Call the meeting to order, introduce the new marketing manager, allow the marketing manager to say a few words, pass around and explain handout with new marketing procedure, answer questions, close meeting." This list is an example of a(n)

Andrea has been in the organization longer than Antonio. So, when Andrea got promoted as the team leader, it created a rift between them

Antonio thinks Andrea takes advantage of her position, while Andrea thinks that Antonio is jealous of her and hence doesn't agree with any of her decisions. What kind of conflict is this? a) Ego conflic b) Pseudo conflict c) Simple conflict d) Relation conflict

Which of the following qualifications regarding the fact that females outperform males in both encoding and decoding tasks is true?

a. The female advantage over males is limited primarily to complex rather than simple skills. b. The female advantage in decoding is significant primarily for spontaneous emotional expressions. c. Females are better able to recall nonverbal cues in a conversation than males are. d. Females decode posed expressions of anger more accurately than males.