Andrea has been in the organization longer than Antonio. So, when Andrea got promoted as the team leader, it created a rift between them
Antonio thinks Andrea takes advantage of her position, while Andrea thinks that Antonio is jealous of her and hence doesn't agree with any of her decisions.
What kind of conflict is this?
a) Ego conflic
b) Pseudo conflict
c) Simple conflict
d) Relation conflict
A
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Effective listening involves responding, which is expressing interest, asking questions and otherwise showing that we are attentive.
a. true b. false
When Pam looked at the evaluation form of her informative speech, her instructor commented that
she should work to eliminate vocal fillers ("um" and "you know") for her next speech goal. The vocal fillers could be explained as ________________. A. physical symptoms. B. internal effects. C. external effects. D. skills deficiency.