Which of the following should you NOT do during your speech?

While discussing the technique of preparing yourself physically to improve the quality of your listening, the speaker kept asking the audience to remember the "S-O-L-E-R":

S for squarely face the person, O for open the body position, L for lean toward the person, E for eye contact, and R for relax. What approach was the speaker employing? a. Using memory joggers b. Using listeners' frame of reference c. Using competing messages d. Using the primacy principle

In order to be 99% confident you have not committed a Type I error, at what level should you set your p value?

a. .01 b. .05 c. .10 d. .15