To improve the quality of their product, Sunbeam Co. gathered customer reaction through social media. They also conducted online surveys to get feedback about their products. What kind of environmental scanning did the company practice?

Sam tells the interviewer that he has 15 years of sales experience even though he has only two years of sales experience. The prospective employer offers him the sales job on the spot. This example illustrates that unethical communication

A) can be easily discovered by the audience. B) is virtuous. C) is always ineffective. D) may, in fact, constitute effective communication. E) makes use of ethos.

The process of communication begins with a speaker who wishes to communicate an idea

Indicate whether the statement is true or false