Even simple requests should contain extensive reasons and justifications for the request
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: For simple requests, using the direct approach gets the job done with a minimum of fuss. In more complex situations, you may need to provide more extensive reasons and justification for your request.
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While salespeople indicate ____________ are most critical in building trust with the customer, customers themselves rank ____________________ as the top characteristic needed for salespeople to win customer trust.
A. Self-confidence; ask good questions B. Intelligence; good listening skills C. Positive attitude; Likable D. Likable; understands business E. Good listening skills; Product knowledge
If a lease is structured so that the lessee pays a set rental payment each period plus an additional amount based upon usage or a change in an index, these contingent rental payments should be expensed when the contingency is likely to be met
Indicate whether the statement is true or false