An effective way to make another person feel important when you are communicating with him or her is to multitask

Which action by an insurer, or its representatives, is not considered an unfair claims violation?

A. A claims adjustor misrepresents pertinent facts or policy provisions to dissuade a client from making a claim. B. An agent does not respond to a claimant's communication concerning a claim where a response is required. C. The claims department fails to affirm or deny coverage within a reasonable period of time after proof of loss has been submitted. D. An agent advises a claimant to obtain the services of an attorney.

The World Wide Web Consortium (W3C), the Organization for the Advancement of Structured Information Standards (OASIS), and the Distributed Management Task Force (DMTF) are three standards organizations for Web services

Indicate whether the statement is true or false