Descriptions are part-by-part depictions of a mechanism, tool, or piece of equipment

Transamerica's pyramid-shaped building in San Francisco is used to symbolize strength, security, and reliability. This type of promotion is designed to address the ___________ characteristic of services.

a) intangibility b) perishability c) heterogeneity d) inseparability e) customer service

The earliest finish time of an activity is always later than its latest start time

Indicate whether the statement is true or false.