Presentation aids should be used to emphasize the speaker's most important ideas and information

Autumn provided her audience with brief statements about her research during her presentation. These

statements were so compelling that many audience members changed their attitudes about her topic. What part of the argument model helped Autumn win over her audience? A. Rebuttals B. Warrants C. Evidence Credibility Statements D. Qualifiers

Neville needs to tell his parents that he is unhappy at his job and wants to transfer to another

state. Knowing his mother will react badly, he writes out exactly what he wants to say. His plan back?red in part because he delivered his message in a stiff and unconvincing manner. According to Gibb, this defensive behavior is called control. Indicate whether the statement is true or false